Price terms as published
Each line is the vendor’s own wording, split from the price capture checked on 2026-09-06. Nothing here is rounded, converted or re-worded — the full sentences stay in the review below. Lines that carry only a price continue the plan named on the line above, in the vendor’s own order.
| # | Plan / term | Checked |
|---|---|---|
| 1 | Free (10k credits/mo) | 2026-09-06 |
| 2 | paid plans from credit-based system ($22/mo Creator tier and up) | 2026-09-06 |
| 3 | Enterprise custom | 2026-09-06 |
One-liner: ElevenAgents is ElevenLabs’s voice-capable AI agent platform — built on top of their industry-leading text-to-speech — with one of the most complete enterprise compliance stacks in the voice agent space. Pricing runs through ElevenLabs’s credit system, with voice agent minutes billed on top of the base plan.
Verified facts (checked 2026-09-06)
| Attribute | Value | Source |
|---|---|---|
| Platform | Voice AI agent platform by ElevenLabs | elevenlabs.io/agents |
| Free plan | Yes (limited credits) | Multiple pricing reviews |
| Pro plan | $99/mo — 500k credits/mo | Cekura.ai + HappyRobot.ai |
| Scale plan | $330/mo — 2M credits/mo, 3 seats | Cekura.ai |
| Business plan | $990–$1,320/mo — 11M credits, 5 seats | HappyRobot + Cekura.ai (sources differ; range confirmed) |
| Enterprise | Custom pricing, custom credits/seats | Multiple sources |
| Voice agent overage | ~$0.08–$0.12 per conversation minute | HappyRobot + Cekura.ai |
| SOC 2 Type II | Yes | Deepgram security review |
| ISO 27001 | Yes (listed on compliance page) | ElevenLabs official |
| HIPAA | Available on Enterprise (BAA) | Cekura.ai + Deepgram |
| PCI DSS L1 | Listed in compliance docs | ElevenLabs agents page |
| Data residency | US, EU, India | ElevenLabs official |
| Zero retention mode | Available (configurable) | Deepgram security review |
| LLM + telephony | Billed separately (not included) | HappyRobot + CloudTalk reviews |
The compliance stack is the real differentiator
Most voice agent platforms claim “enterprise ready,” but ElevenAgents has the most complete publicly-listed compliance set we’ve seen in this category:
- SOC 2 Type II — standard for SaaS security
- ISO 27001 — international infosec standard
- HIPAA BAA — available on Enterprise (required for healthcare)
- PCI DSS L1 — relevant if agents handle payment calls
- Data residency — US, EU, India options (critical for GDPR/regional requirements)
- Zero retention mode — don’t store call audio/transcripts (big for regulated industries)
This matters because voice data is often more sensitive than text — it contains biometric information, and call recordings are subject to stricter consent rules in many jurisdictions.
Pricing: it’s three layers, not one
ElevenAgents pricing is more complex than a flat monthly fee. There are three separate cost layers:
- ElevenLabs base plan (credits for TTS, STT, voice cloning)
- Pro $99/mo, Scale $330/mo, Business $990+/mo
- Voice agent minutes (on top of base)
- ~$0.08–$0.12/min beyond included blocks
- LLM + telephony providers (billed directly, not by ElevenLabs)
- The LLM powering the agent (OpenAI, Anthropic, etc.)
- The telephony provider (Twilio, Telnyx, etc.)
For a production deployment, all three layers add up. HappyRobot and CloudTalk both note that total cost of ownership can be significantly higher than the headline plan price once you include LLM and telephony — which is typical for voice agent platforms, but worth budgeting explicitly.
What you’re actually getting
- Voice quality: ElevenLabs TTS is widely considered best-in-class for natural-sounding voices. That’s the core advantage if voice quality is your priority.
- Agent capabilities: Routing, context handling, tool use — standard agent features built on top of the voice layer.
- Deployment: API-first, embeddable in existing systems.
- Seat limits: Scale gives 3 seats, Business gives 5 — adding seats means stepping up a tier, which is a bigger jump than per-seat pricing.
Who it’s for
- Enterprise teams in regulated industries (healthcare, finance, government) where compliance is non-negotiable
- Companies where voice quality is a priority — brand voice, customer experience focus
- Not ideal for small teams or solo builders — the entry price for meaningful usage is high, and the compliance features are overkill
- Not ideal if you want an all-in-one price — the three-layer billing model makes cost forecasting harder than flat-rate alternatives
Alternatives to consider
- VAPI — $0.05/min usage-based, flexible provider choice, HIPAA & SOC 2
- Bland AI — $0.14/min or $299/mo flat, high-volume outbound
- Retell AI — voice agent platform with human-like latency
- CloudTalk AI — $349/mo for 1,000 min bundled, all-in-one with CRM
Bottom line
ElevenAgents brings ElevenLabs’s industry-leading voice quality to the agent platform, backed by the most complete enterprise compliance stack publicly available in this category. The pricing model — base credits + per-minute agent + separate LLM/telephony — is typical for voice agent platforms, but make sure you budget all three layers, not just the headline plan. For regulated industries where compliance and voice quality both matter, it’s one of the strongest options available.